Any product bought through the site is protected if the items you received are not as described.
The following situations are not included:
1. An item you claim is not as described, but the seller can prove that it is.
2. Items are as described, but you no longer want them (unless the seller offers Easy Returns)
You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order.
All supliers on sexy-shop.online are required to guarantee that their products are delivered on time, this is also known as On-time Delivery. On each product page you can find within how many days a suplier ships out a product and within how many days this product should be delivered. On-time Delivery starts the moment the supliers has shipped out the product. If you have purchased anything on sexy-shop.online, but didn’t receive it within the suplier’s guaranteed delivery time, you can get a full refund.
All products on sexy-shop.online are guaranteed to be delivered within 3-30 days. If you buy any product through the site, you are protected if you don’t receive your order on time.